1 reviews | Active since Nov 2016
FNB -attogant, inconsiderate and disinterested.
Closing down ATM during a end of beginning of the month for service with no ATM alternative if arrogant and completely inconsiderate. THen your disinterested staff tell me to go to 9th Avenue Walmer only find the bank no longer exist is frustrating and if I pay my credit card late you'll levy ******** bank charges with zero consideration in the amount of time we have wait and waste for you to provide a service your to be of international standard.
Continual return trips to your bank costs me money, time, fuel amd frustration - but as I have learnt -FNB don't give a ****!
Good Day,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Bazil Raubach,
Thank you for responding to my email and for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Point of Presence who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Bazil Raubach,
Thank you for responding to my email and for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Point of Presence who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)