1 reviews | Active since Nov 2021
FNB ATMs not worth using as a businessman
About 5 weeks ago, I deposited money into the wrong account via an ATM, the bank put a hold on the money and called the owner of the account who confirmed it wasn't his.
Now the person doesn't wanna give permission to the bank to release the funds to me the rightful owner. They have requested me to go to court which I went and got the document that the court could give me under the circumstance. They say the document is not enough.
They sent me to the police which the policw felt it wasnt withing their jurisdiction to help.
My question is, why does FNB put cameras on atms if those cameras won't help validate that its us who deposited. And if its us, why is this not evidence enough to give our money back. If the person had withdrawn it, i would understand but its unreachable to them but reachable to the bank.
Why am i still not having my money??
I'm a business person banking between 30k to 60k every week but FNB doesn't seem to care about my business to them.
