MT
Moroka T

1 reviews | Active since Mar 2018

05 Mar 2018, 10:10

FNB ATM Took my money

Dear Hello Peter , on Saturday the 03 of march i made an ATM Deposit at the ELdorado Park Branch FNB , and i got back a Slip that Said your Deposit was unsuccessful and the ATM had taken the money, the branch Manager ,made me Fill in a Form and Promised that Monday Morning When they Balance The ATM i will receive the FUNDS in My FNB account Number filled in on the Form, i am still waiting and Each day that Passes by i am to bay AVON interest of 50 rand , i am un able to follow up and no eta was given to me please assist where possible

Regards Frank Tapala ***

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2018, 10:42
Official

Good day Moroka Tapala,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Point of Presence who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)