1 reviews | Active since Sept 2019
FNB atm swallows my money.
I went to the atm to pay my credit card. I tried to deposit R600. It returned R100 and so i then retried to deposit the R100. The atm froze and gave me a slip to say unsucessful deposit. I called a staff memeber over to assist me she then told me i would have to wait in line to fill in a form. I was on my lunch hour and was now having to sit for 17min to be assisted. I was then told that it may take up to 4 to 5 workimg days for the money to be returned. This is absolutely disgusting. FNB's atm swollows my money amd then they have the ordasity to make me wait for it. I told the colnsultant i wished to make a formal complaint. However i was told that the system was running very slow and she would have to do it at later stage. I do not care that it is only R100. If it is not in my account by tomorrow morning i am closing my account with fnb amd will not be a future client.
FNB really should think about putting systems in place for such situations instead of *****ing over their clients. FNB's atm swallowed my money and your best solution is tough ........ You can now wait till we ready to give your money back.
FNB really should think about putting systems in place for such situations instead of *****ing over their clients. FNB's atm swallowed my money and your best solution is tough ........ You can now wait till we ready to give your money back.
