VC
Varaidzo C
1 reviews | Active since Feb 2019
16 Sept 2019, 18:50
FNB ATM SWALLOWED MY MONEY
I went to deposit money at an FNB ATM in rondebosch and the ATM just swallowed my money and it is not reflecting in my account. I called a call center representative and they were not helpful telling me to go to the branch the next day.
What if I wanted to use the money?? This also ruins my whole day as I have to go to the bank first before work. FNB should have a 24hour service to fix these ATM issues. This is not acceptable.
Helpful (0)
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Sept 2019, 09:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Sept 2019, 09:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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