FNB ATM swallowed in Braamfontein

I deposited a lots of money to FNB ATM at Braamfontein today in the afternoon and the ATM swallowed the money and print a receipt saying "Your cash deposit was unsuccessful. We are unable to help you now" I called the ATM number spoke to some technician and he just tell me that he will reboot the machine and said that I should come back to the branch on Monday. Spoke to the security guy who was working there and he told me that this happens all the time. Like what the devil? All the time? So you got a machine which is faulty and you know very well that the machine is faulty but you not replacing the old machine with a new machine and you call yourselves an "innovative" bank? Come on...