NR
Neil R

1 reviews | Active since Feb 2016

26 Feb 2016, 16:12

FNB ATM stole my money | FNB Investigation closed

Since my original post has been conveniently removed from HelloPeter why is that?!<br> <br> Disgusted and annoyed that FNB Woodmead branch have effectively closed their investigation admitting to no fault whatsoever, ultimately its defamation of character and labelling me a *****. Clearly their investigation,processes and people are incapable of coming to the correct conclusion. For FNB to be happy with this outcome begs disbelief and shock that their systems can be so wrong! Its a load of BS as i am taking the fall on this. FNB bank stole my money!! I must now go to the ombudsman to try to win my money back, so for the R2900 that FNB has ****** from me, its not worth the time and effort to try recover it. Only thing i will do now is spread the word via social media, move banks, and not use FNB for my soon to be property portfolio

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2016, 16:46
Official
Hello richtern,



Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

In responce to your first question, the original complaint logged on hello Peter 15:18 Tue 9 Feb, still reflects and has not been deleted.

Regarding you second comment kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)