lL
laudeuys L
1 reviews | Active since Nov 2016
14 Oct 2019, 14:12
FNB ATM still out of order
FNB ATM in Darling Main Road @ Quest Garage out of order since August with no response even after numerous complaints. The touch screen is not working at all that makes it impossible to do banking on this ATM. If FNB is not going to make a effort to fix this ATM, they can just as well remove it all together. The customers is forced to use other ATM's now at a much higher cost and if they want to do transfers/payments, they need to drive to Atlantis or Malmesbury.
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FNB (First National Bank)'s replyOfficial
14 Oct 2019, 15:32Good day Andre Uys,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply14 Oct 2019, 15:32
Official
Good day Andre Uys,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***