1 reviews | Active since Feb 2013
FNB ATM ON CAMPUS OUT OF SERVICE - MONTHS NOW!
To whom it may concern,<br> <br> I have spent over R700 in banking fees this month because of FNB's AMAZING service record! There is ONLY ONE FNB ATM on the Potchefstroom Campus of the North-West University where I am a lecturer. There are TWO ABSA ATMS -- always working -- ONE Nedbank ATM -- always working -- ONE Standard Bank ATM -- always working and then ONE FNB ATM - N-E-V-E-R working! What the hell? My students cannot afford to pay the banking fees when they have no choice but to withdraw money from the other ATM's. There has not been ONE DAY in 2015 when that ATM worked? Why do you bother POSING AS IF you can deliver a service on campus when you clearly cannot? This is also not the first time this happened. In all my years on campus everyone always complains about the AMAZING job FNB does in servicing that ATM. I believe I have submitted a complaint about the same thing on Hello Peter a time ago.<br> <br> So, should I switch banks and encourage my students to do the same? Or is something going to be done about this?<br> <br> Charl Blignaut
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 627656.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 627656.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
