FNB ATM MESSES AROUND AND I MUST WAIT 5 DAYS!!!

Hi. i think it was 7th jan and i wanted to cash deposit with FNB ATM at v&a waterfront brunch. ATM counted my money and refused some of notes and i put them back in.Then machine started counting again and error message came on screen and no sms came to my phone at all.It was no money also reflected to my credit card account. Lucky enough brunch was open.i opened case and here is the case number ref# ********** . Consultant at brunch said in 24 hours i will get my money back to my account. almost 48 hrs still no money reflected to my credit card account. And today i went to waterfront brunch lady at counter even didn't looked my face! I felt like i am NO ONE! I felt very insulted. she spoke to her colleague about my problem which i couldn't even hear what was she saying...Then afterwards i found out money will reflect in 5 days???? i mean i am already waiting for 48 hours now i must wait another 5 days ?For what?because your machine is faulty and i must wait 5 days?...Are e sure we are in 21th century?.....5 days to check ATM problem and solve my case?..Please put MY MONEY IN TO MY ACCOUNT IMMEDIATELY...