AN
Avitha N
1 reviews | Active since Feb 2015
28 Feb 2015, 14:27
fnb atm issues
I wanted to draw 1800 from an absa at carlswald midrand atm using my fnb cheque card. I got sms saying money deducted but no cash came out of atm. My balance went lower. I want this reversed as I am now 1800 short in my account
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Mar 2015, 08:11Hello Avitha22,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 635723.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 635723.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Mar 2015, 08:11
Official
Hello Avitha22,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 635723.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 635723.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)