CM
Complainant M
1 reviews | Active since Nov 2014
11 May 2015, 08:04
FNB ATM *****
Yesterday (10 May 2015) i went to withdraw my money at midway Mews and the Atm swallowed my card, while i am busy there trying to get my card, i get a notification that R1500 has been withdrwan from Vorna Valley Atm. How should we trust the bank now after this happened. Please refund my account asap. and improve your security system, clearly the controls are not working.
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 May 2015, 09:05Hello ***yl,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 680890.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 680890.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 May 2015, 09:05
Official
Hello ***yl,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 680890.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 680890.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)