FNB ATM dispute
<p>On the 9th of Dec 2016 I withdrew money from an FNB atm in Arcadia Pretoria, unfortunately the Atm switched off before I could get my money. Logged a complain a couple of days later with FNB, was sent from pillar to post at branches in KaBokweni, The Groove and Pinnacle Building all in Nelspruit Mpumalanga. I finally got assistance at Emoyeni Mall FNB by a lady by the name of Tholakele Chiloane. Yesterday I finally received my money which I had withdrew in December 2016</p>
Good day Mr. hector-khoza
Thank you for your posting, please note that we have noted your compliment and are glad that you service matter has been resolved and we are further glad that the staff member in question has lived up to the service standard of how can we help you. We have subsequently logged a compliment for the staff member in question with the following reference number: ***.
We thank you once again and kind regard.
Rahim Salamaan
FNB Hello Peter complaints Resolution
Good day Mr. hector-khoza
Thank you for your posting, please note that we have noted your compliment and are glad that you service matter has been resolved and we are further glad that the staff member in question has lived up to the service standard of how can we help you. We have subsequently logged a compliment for the staff member in question with the following reference number: ***.
We thank you once again and kind regard.
Rahim Salamaan
FNB Hello Peter complaints Resolution