FNB ATM DEPOSIT UNSUCCESSFUL - *****ING FROM LOYAL CLIENTS

So disappointed. Went to deposit a fair amount into the SPRINGS fnb branch ATM - deposit unsuccessful. ATM took the money but doesn't reflect on my account. Went into the branch - completed docs etc. Was told by one of the assistants that if the amount is not in my account by this week - I will have to write it off...now I have to go back to the branch to take it further again. Since when? Pay banking fees etc. And this is the type of service we receive? Can't wait to cancel with FNB. Will make sure my friends and family doesn't do any direct business with FNB. Lost all of my faith in what they have promised to do. Fed up loyal client.