1 reviews | Active since Apr 2012
FNB ATM deposit cheated me of R1000
December 2015 I did extra work to raise varsity registration money needed by 23/1/16.<br> I had opened a cheque acc with FNB during December. My first transaction was a deposit I made of the money I raised during December<br> 3/1/16 I deposited R7980 an atm on Jorrison in Polokwane. The ATM rejected R420 then automatically concluded the transaction only Recognising R6560. The ATM short counted my deposit by R1000.<br> I visited the branch on 4/1/16 to lay a complain. An ATM enquiry form was field and I was told I will get feedback within 72hrs.<br> I received a call earlier today and was told the ATM was found to be balanced meaning my claim of a short R1000 is not true.<br> I am disappointed by the whole situation. I am a new FNB client and already I am being cheated of my hard earned money. Thank you to FNB I will not have enough money for registration leaving my studying hopes in shambles. <br> I know of people who were cheated the very same way by FNB but their money was returned once they made formal complains to bank bodies.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844400.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844400.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
