KK
Kamohelo K
1 reviews | Active since Nov 2019
13 Nov 2019, 09:50
FNB ATM deposit
I’ve just received bad customer service from the FNB Kenworth branch in Bloem.On Monday the 11th of November I tried to make an ATM Cash Deposit which was unsuccessful,I didn’t receive my money back or anything,just a slip which says “Your cash deposit was unsuccessful “,when I go into the branch this morning to enquire I’m told I’d need to wait 7days for correspondence relating to the matter,I don’t even think a query was logged to handle the matter,completely disappointed
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FNB (First National Bank)'s replyOfficial
13 Nov 2019, 13:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Nov 2019, 13:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***