FNB AT ITS BEST , USELESS

Once again FNB at its best ! i still have received no response to my last complaint which says alot. i again have app**** for credit limit increase and again NO feedback. again i have to email to find out what is going on and AGAIN no bothers to answer your mails. all of them have been read and NO ONE bothers to respond, so what is it this time ? AND PLEASE SPARE ME THE IM SORRY WE VALUE YOU AS A CLIENT BULL **** . premium banking whats that? If this is not sorted out please get someone to contact me to CANCEL my account with fnb. as i am now fed up with your **** service AGAIN second time in a rpw.