WV
Warren V
1 reviews | Active since Aug 2016
17 Aug 2021, 08:21
FNB at it once again.....Pathetic service is becoming the norm.
And here we are again with nothing good to ever say about FNB. It really is as if they go out of their way to make your life hell when you bank with them. Why can I not dispute/reverse a debit order anymore? Is FNB joining sides with the thieving companies or taking a page out of the ANC handbook, making it so difficult to handle your own money while siphoning off as much from as us you can?? I was told by the entity debiting that it is an error and I should have the bank reverse it but now I can't so once again your clients are left with the ball in their hands and stuck between SA's most pathetic bank and useless companies.
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Warren V's updateReviewer Update
20 Aug 2021, 08:22Still waiting for a response. I got a missed call from an FNB number but I have specified in my complaint online that I do not want phone calls with excuses or steps that I as the client have to start taking. I have all the correspondence from the company stating that I must ask the bank to reverse the debit but now 4 days later silence and I am getting no feedback. I do not want phone calls, I want solutions and send me correspondence in writing for my records.
WV
Warren V's update20 Aug 2021, 08:22
Reviewer Update
Still waiting for a response. I got a missed call from an FNB number but I have specified in my complaint online that I do not want phone calls with excuses or steps that I as the client have to start taking. I have all the correspondence from the company stating that I must ask the bank to reverse the debit but now 4 days later silence and I am getting no feedback. I do not want phone calls, I want solutions and send me correspondence in writing for my records.