FNB at it again! once again bad & lack of service

I registered a company with FNB online, never heard from them at all, not via email/phone call. Everytime i call into the Business Banking call centre they TELL ME THAT THEY CANNOT HELP ME!! I went into a branch hoping they could register a company for me and they told me to phone the call centre. I then called the call centre for the 10th time saying here is my ref number why has no one contacted me yet?They said my ID and proof of address needs to be sent to CIPC, i said well i have uploaded it online nevertheless i will email it to the CIPC address they've give me. CIPC then responds saying my contact information is not completed thats why my application is incomplete. I took a screenshot proving that all information and documentation is complete and for a fine cheek they send me exactly the same email back saying my application is incomplete.I called again and they all of a sudden cant pick it up on the reference number that i got upon submission nor my ID number nor the company name. How bazaar!!! I honestly HATE FNB, every single time i apply for something through them, my car, my house, anything then i get this grief and the customer service is just pathetic. ONE MONTH LATER