FNB at it again - Disgusting service, rude customer care and *********** staff. Everything we can come to expect from FNB!

I have just experienced the MOST DISGUSTING service experience with FNB. I have called 4 times (YES 4) to have my new credit card approved for online transactions, yet I am STILL unable to use my card online. I have just had the last so called 'service agent' put the phone down on me. I am beyond frustrated - How can you help me FNB - How about you do your due duty and actually help your clients - I realize that this concept my come as a SHOCK to you. To add insult to injury FNB has taken R100 off my account, after I was told that I WOULD NOT BE CHARGE for the delivery of my new card as I was choosing to have it delivered to me, rather then collect it from the bank. Plus I am STILL waiting for someone to contact me from the FNB to up-date me on my ***** case!!

I suppose we just must accept that clients are no longer a bank's top priority, lining their own pockets is - is seem to be becoming the 'South African' way!

P.s - After being promise that my card would work after the last phone call I made, surprise, surprise... It does NOT!