1 reviews | Active since May 2016
FNB at it again
<p>Good AFternoon</p> <p>I went to FNB to close My credit card on the 28 April 2016. I went into the branch and the consultant told me it it will take 3 to 5 working days. I called the credit card call centre ysetrday 9 May 2016 and Gloria said I the card will be closed within 4 hours, todya I called the call centre again and no one answered. </p> <p> </p> <p>Botom Line My Credit card is still not closed and My positive balance is still with FNB. I am sad to say I am not suprised by this Bad service.</p>
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Celeste Francis
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Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon. We do apologize for any inconvenience we have cause to you. Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is:921411.
Kind Regards
Complaints Resolution
Celeste Francis
Email address: ***
Tel number: *** (option one)