FNB assisting DStv in Robbing Clients
Went to FNB Lenasia on the 12th October 2018 to cancel a Debit Order for DStv Multichoice. Paid R70 for this Service to be Done. Was given confirmation that no DStv Multichoice Debit will go off hereafter. I further instructed DStv Multichoice to Cancel my Subscription.
My account was today Debited with R949 by DStv Multichoice. I want First National Bank to Reverse this Debit with Immediate Effect. Is First National Bank assisting DStv Multichoice in Robbing Clients?
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FNB (First National Bank)'s replyOfficial
29 Nov 2018, 12:19Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Nov 2018, 12:19
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)