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Nils O
1 reviews | Active since Dec 2020
19 Oct 2023, 10:33
FNB Aspire Service Suite
Currently residing in the UK. Trying to update my physical address. Impossible as FNB do not offer a place to put the UK Address code. When asking for help at the aspire service suite, no engagement, only advising you how to update your details on line which is impossible. I am unable to order a new banking card without the updated address, so that they can send the card to me. They need to call me instead of wasting time directing me by text, to what i have already tried!!
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Nils O's updateReviewer Update
02 Nov 2023, 22:00After numerous mails to FNB, I am still awaiting a revert. It has now been 2 weeks and counting for my issue to be sorted out. The service received to date is absolutely shocking! I have asked for a phone call from a manager or supervisor.
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Nils O's update02 Nov 2023, 22:00
Reviewer Update
After numerous mails to FNB, I am still awaiting a revert. It has now been 2 weeks and counting for my issue to be sorted out. The service received to date is absolutely shocking! I have asked for a phone call from a manager or supervisor.