1 reviews | Active since Feb 2017

07 Sept 2017, 21:51

FNB as executor

FNB was the executor of my dad's estate. Part of that would have been to transfer the CC into the names of the beneficiaries. The bank account which is used for business was frozen, because the CC was never transferred into our names. How do I rectify this? Now we have to chase a person to finalize the process.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2017, 15:57
Official

Good day Rudi,

Thank you for returning my call.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

*** was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)