FNB as done it again!!!

Once again fnb as done it again, Lynnete Feadrick blatantly **** on an email about a telephone conversation we had, she called asking were can they transfer the funds that they obviously took accidentally I was going to give her an alternative account however she said she will email my counselor on that email she stated I utilized the funds as per our discussion this is going on. For 2 months, I even changed banks after banking with FNB for 15 years, this is really disappointing when banks play around with people's money, fnb if you get this I want my money today, your tat of 5 business days is bullsh#t ppl can die of starvation