GC
Gabriel C

1 reviews | Active since Jan 2015

03 Dec 2015, 07:49

FNB arrangement not adhered to

once again the bank has not adhered to the arrangements that have been set up between myself and the bank and once gain i have to now spend another day going to the bank to sort out the mess.<br> <br> i have all the mails agreeing to the arrangements but they just don't care, they will take your money and you must just accept it.<br> <br> i am truly shocked at the way FNB has handled me as a client and shareholder in the company. <br> <br> i even sent them an email last week warning them to ensure that the arrangement be adhered to and you know what they didn't even bother replying to my email but had i not adhered to the arrangement i would have had people breaking down my door, numerous emails/ calls, threatening legal action.<br> <br> i have now lost 3 days of leave that i will never get back but can i send them a mail threatening that i get compensated NO because i am a little guy and they are the school ground bully but they still want the pound of flesh and then some more with their exorbitant interest rates and bank charges.<br> <br> i am just so tired of all of this and wish this bank all the misery it is causing me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2015, 10:18
Official
Hello Gabrielvgc,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)