CI
Christine I
1 reviews | Active since Jul 2015
25 Jul 2019, 12:42
FNB, Are you there?
I have emailed FNB three times. Twice regarding closing down my credit card account and once regarding duplicate charges on my cheque account. The postponing regarding the credit account tells me that they’re hoping to secure my bank charges that will be incurred before closure of said account. I need an urgent response FNB, your service is usually better than this.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
25 Jul 2019, 14:57Good day Christine,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply25 Jul 2019, 14:57
Official
Good day Christine,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
CI
Christine I's updateReviewer Update
02 Aug 2019, 13:44Hello FNB. My credit account was speedily closed after this review however the second part of my review was not attended to and is still unresolved after numerous emails...
CI
Christine I's update02 Aug 2019, 13:44
Reviewer Update
Hello FNB. My credit account was speedily closed after this review however the second part of my review was not attended to and is still unresolved after numerous emails...