ND
Noluthando D

1 reviews | Active since Mar 2018

30 Mar 2018, 21:41

FNB ARE YOU GUYS *****???

My name's Noluthano Dlangalala, and my Easy Account: ********** 7286/Savings Account: ********** 7294 My account has been frozen over a bitcoin trading transaction which was made on 15th of March 2018, I invested my money on bitcoin and after trading bitcoin amount 0. ********** 0 BTC online with Peter Joubert, he credited my account with Amount: 17943.60 ZAR, but it's so unfortuantly that immediately my account got frozen and I couldn't withraw my money,I have been to FNB Northgate to meet with Nicholas Mabunda | Branch Consultant | FNB Northgate | Points of presence| E-mail: ********** and had also been to FNB Centre at Johannesburg they'all couldn't do anything to unfreeze my account, blocking me from accessing to my money "My Sweat",But luckly for me on the 20th of March which is about 10days ago a guy called Mondi Nkosi | ***** Analyst | FNB Business and Premium ***** / FNB Business Chief Risk Office 4th Floor, 4 First Place, Bank City, Cnr Simmonds & Kerk Streets, JHB (GP) || Tel : ********** 444 E-mail: ********** contacted me that I should advise if Peter Joubert received the Bitcoin, immediately I sent a proof and also Peter Joubert emailed him on thursday that he received the bitcoin that everything is fine, but since then has been silent over this issue and my account still blocked... I don't know if you guys are trying to ***** me of my sweat because Mondi Nkosi number never got picked and he never responds to his email either, it been almost 3weeks now.. I really need someone to come to my aid, I had sent all the necessary proof including the Peter Joubert that is everything fine FNB ARE YOU GUYS *****??? HOW CAN YOU BLOCKED MY ACCOUNT OVER A TRANSACTION THAT HAS NOTHING TO DO WITH ***** AND SUFFERING ME ??????

IMMEDIATE RESPOND NEEDED

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2018, 10:41
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

ND
Noluthando D's update31 Mar 2018, 11:16
Reviewer Update
Thanks for getting back to me, THEY SHOULD RELEASE MY MONEY AS AM READY TO CLOSE MY ACCOUNT ONCE HAVE GOTTEN ALL MY MONEY. THEY'RE VERY GOOD IN *****ING PEOPLES MONEY ......FBN STAFFS ARE ***** THEY'RE TRYING TO RIP ME OFF MY MONEY "SWEAT"
ND
Noluthando D's update03 Apr 2018, 14:04
Reviewer Update
THANK YOU HELLOPETER, THE HOLD ON MY ACCOUNT HAS BEEN LIFTED GOOD BLESS YOU AM SO HAPPY RIGHT NOW