KS
Karl S

1 reviews | Active since Nov 2020

20 Nov 2020, 15:45

FNB ARE USELESS - MY BUSINESS HAS TO CLOSE DOWN AS THEY ARE PROHIBITING ME FROM RUNNING MY BUSINESS

1. If you card is lost or ******, and you need to cancel the card. DO NOT go into a branch to use the computer terminals provided to customers. They will insist that you present the lost or ****** card to prove that it was your card that you are cancelling.

2. Do I and use their banking platform on more than one device. And do not EVER upgrade hardware or software or your will be locked out of your banking facilities.

3. If you are running a business NEVER EVER assign cards to your staff. FNB only allows 1 card per business now.

4. NEVER phone their call center. They will ask you to hold while they check something, and then hang up. GUARANTEED EVERYTIME!!!

5. Don't tell them you want to close your account. You have no legal right to do so.

6. South African Passports are ALL counterfeit. As per the staff at FNB.

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Replies (1)
KS
Karl S's update20 Nov 2020, 21:39
Reviewer Update
Thank you.

Bianca did call me. Fortunately she gave me time to cool down. I am waiting on resolution in the next week and will post a response then.