FNB are Useless 2.0

The same issue of duplicate transactions and no refunds is still persisting with FNB, I get the same responses now as if I am irritating them because more money is being taken from me.

I am now providing proof every step of the way and tracking it for them. Here are their answers……

1. Transfer everything and only use your credit card - Done!

2. Cancel and reorder a new card (which I received two months ago) - but I thought the problem was VISA

I just want my money back and the issue to stop but again no luck! The last time I wrote a review it happened the same day. I am doing everything asked of me and now I need to cancel a card but they will refund me the money.

Why can a major issue like this not have a solution in 3 months?