JW
Jillian W
1 reviews | Active since Jan 2018
24 Jan 2018, 10:31
FNB ARE TOTALLY, UTTERLY USELESS. WHAT EXACTLY MUST I DO FOR ASSISTANCE !!!!!
STILL NO RESPONSE FROM FNB. I GIVE UP !!!!!!!!!!!!!!! CAPITEC BANK IS THE ANSWER.
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Replies (2)
FNB (First National Bank)'s replyOfficial
24 Jan 2018, 11:40Good Day,
Thank you for your email.
We have reviewed your complaint and noted that a Home Loan specialist had been in contact with you on the 23 January 2018, however I have requested that they be in contact with you.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply24 Jan 2018, 11:40
Official
Good Day,
Thank you for your email.
We have reviewed your complaint and noted that a Home Loan specialist had been in contact with you on the 23 January 2018, however I have requested that they be in contact with you.
Regards,
Hello Peter Complaints Team
***
JW
Jillian W's updateReviewer Update
24 Jan 2018, 15:23Good day, you are correct in saying a home loan consultant was in touch with me. However, please access the call - I AM STILL WAITING for a consultant to get back to me with a response to my query. I'm beyond frustrated. Does FNB only care for clients who have accounts of over R1 million rand?????????
JW
Jillian W's update24 Jan 2018, 15:23
Reviewer Update
Good day, you are correct in saying a home loan consultant was in touch with me. However, please access the call - I AM STILL WAITING for a consultant to get back to me with a response to my query. I'm beyond frustrated. Does FNB only care for clients who have accounts of over R1 million rand?????????