SN
Siphamandla N

1 reviews | Active since May 2015

28 Apr 2021, 08:46

FNB are *******

In less than a month FNB has been *****ing money from 2 of my accounts, first it was from the Easy account then from the Cheque account. What they do is you use your card to purchase in store and you get the message as usual that a certain amount has been deducted from your account. Then later you see some money missing or displaying a minus balance when you know that you had money. I then logged into my banking app but saw no tace of where did my money go. I called them they told me that their system is bit slow in processing but they will update before the end of the week. That was last week. On Monday the 26th of April they did it again. This time I filled petrol at a petrol station and bought some stuff inside the garage. In total I spent about +/- R350 at the garage. I used my cheque account to pay, the transaction was successful and I received a message to confirm the dedection as well as the balance, the balance was about R26 as per their message. An hour or 2 later I logged onto the app again as I wanted to transfer from Savings to Cheque account so I can but airtime, only to find that I am now sitting on a minus R403 balance. I checked the transaction history but no trace of how I ended up on the minus balance, instead they have now pusshed forward a transaction that I had done on Saturday the 24th and that transaction was paid for and done. FNB is now *****ing from us they should probably consider changing their name to FNT (First National *******)

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