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calvin N

1 reviews | Active since Dec 2014

04 May 2019, 07:27

FNB ARE *******

FNB has the worst system ever. After *****ing money from account in the last 2 months, and me Fighting to get it back, they debit my account again last night which seems like 2 debits according to my notifications. The best part is that we have to wait up to 6 days, 48 business hours, for the money to be reversed. Their staff have been trained to say they apologize and theres nothing they can do as opposed to fixing the damn system.

Fnb has inconvenienced me enough and I wonder how many others they have done this too.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2019, 11:55
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one) 
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calvin N's update04 May 2019, 11:57
Reviewer Update
I dont want an apology, I want my money back. Get someone to reverse it today