kM
kaylee M
1 reviews | Active since Feb 2014
25 May 2020, 11:33
FNB are *******
What is the point of setting up a payment plan with FNB if all they do at the end of the month is debit their own amount anyway. When this was discussed with one of your agents on 17 April, he never bothered to advise what i need to do on my side and therefore it wasn't confirmed. I went into Karaglen FNB this morning, nobody can assist, they advised i should call. I call and nobody can assist, they advised i send a mail. I send a mail and i get an automated response. FNB i want my money back and not in 7 days!!!!! I will be changing my bank and i will tell every person i know that FNB are *******!
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kaylee M's updateReviewer Update
29 May 2020, 09:16And yet, still NOTHING from FNB!!!!!!! Day 5 that i am waking up to NO MONEY in my account! It is disgusting how much you people care for your customers! Selma from your Credit card department is terrible and giving feedback. I have called in numerous times this week. She claims that the phone lines are not working, however it works perfectly well when i am the one phoning in requesting feedback! You should be ashamed of how your customers are treated!!!!
kM
kaylee M's update29 May 2020, 09:16
Reviewer Update
And yet, still NOTHING from FNB!!!!!!! Day 5 that i am waking up to NO MONEY in my account! It is disgusting how much you people care for your customers! Selma from your Credit card department is terrible and giving feedback. I have called in numerous times this week. She claims that the phone lines are not working, however it works perfectly well when i am the one phoning in requesting feedback! You should be ashamed of how your customers are treated!!!!