FNB are *******

Yes this query still continues everytime I place a hellopeter I receive a call to say that they will keep me updated. My last call was on the 3rd of September from Karabo the branch manager you assured me that this will be investigated and the matter will be settled. There is no rocket science in this. An internal staff changed the cell phone numbers on the system to 3 different numbers on my child's saving account and wiped her account out purchasing airtime internally by a staff member. WHY ARE YOU TAKING SO LONG TO FIGURE THIS OUR WHEN I VIEWED YOUR SYSTEM AT THE ALBERTON BRANCH I CAME TO THIS CONCLUSION IMMEDIATLEY. MY CHILD NEEDS HER MONEY WHEN ARE YOU PAYING US BACK WITH INTEREST AND THE REOPENING FEES OF WHICH THIS ACCOUNT IS STILL CLOSED. FNB IS PATHETIC TAKING MONIES FROM CHILDREN. NO UPDATES SINCE THEN KARABO SERIOUSLY I AM ****ED OFF!