1 reviews | Active since Jan 2010
FNB ARE *****S THE GLEN
2 Months respectively I have been charged by FNB for “No Funds” in my account, yet the balance was positive. Call with the call centre states that the Branch “The Glen” is responsible for these charges as they manage this account. After logging the query, I was informed that I will be contacted for resolution and refund, a month has passed and another “incorrect charge” later, FNB be has done nothing. This seems to be a ********** activity transpiring with FNB and there needs to be an internal investigation to identify where the theft is occurring. FNB was supposed to be the bank of service but they are seem to be slowly heading towards disaster. FNB sort out or I will research further options and proceed to take legal action against this bank.
Hello Semeshr,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Semeshr,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
