BS
Brian S
1 reviews | Active since Sept 2014
05 May 2015, 15:30
FNB are the worst!
I have been trying for months to get answers out of FNB about money I supposedly owe them.<br> I now get told that my account is in arrears when in fact there is a substantial amount.in it. I told the consultant and she agrees that there is money in the account but cant tell me why I'm supposedly in arrears!!!!<br> <br> The incompetence is actually mind boggling, it amazes me how clueless FNB really is
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FNB (First National Bank)'s replyOfficial
05 May 2015, 15:50Hello wefbjr guilgfsef,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 678083.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 678083.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply05 May 2015, 15:50
Official
Hello wefbjr guilgfsef,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 678083.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 678083.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)