1 reviews | Active since Oct 2009
FNB are so unhelpful
After making the terrible mistake of joining FNB, it has been non-stop problems. From spending hours in a queue,to being told that they cant switch my debit orders, I must do it myself. to being left on hold to use up all of my airtime for 20 minutes, to faulty cards being given to me. This has been 3 weeks of a complete nightmare. <br> <br> I have loaded 3 out of the 4 accounts I need linked to my online banking, as well as make separate payments, it comes up with errors, so when I try call, I get told i now need a one time pin, and this was not set up properly when I joined. After answering a bunch of security questions, I get told I failed the test and have to go sit in a branch again and sort this out. I am fuming!!!! I have wasted enough time and money with FNB. I HIGHLY Regret ever joining FNB and will post this on all Social Media as well. How come everyone else I speak to have consultants coming out to their offices to assist them, not have a single problem, then I join and get a complete different experience.<br> <br> I should have just stuck to Absa's ****ty service, they at least could get this sort of thing right
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 631735.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 631735.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
