1 reviews | Active since Jul 2016
FNB are sharks
<p>I have constantly had problems with FNB. I cannot wait to be rid of them. My problems have ranged from bogus loans (to which the best advice I've gotten is "I'd sue us") to them just constantly taking money out of my account when they feel like it. When I try and contact someone, I go through 300 voice prompts, ID numbers, PIN numbers and when I finally get a voice, they don't know how to help or I need to do all the above again or more likely, I get cut off. I am a platinum client. Apparently this means I get a few extra perks. I think it's rather just extra ****s. FNB are sharks</p>
Good day Asta27,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 982495
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good day Asta27,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 982495
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)