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noxolo Q

1 reviews | Active since Nov 2016

10 Apr 2019, 11:26

FNB ARE ********

On sunday I withdrew money from your ATM in steeldale ,and I received to notes R100 that had blue dye stains on them .. and obviously nobody wants to take it ...and I didn't print a slip for both withdrawals it was at 12:25 ON THE 07/04/2019 I first made a withdrawal of R1950 from my e-wallet (which is where the dyed notes came from ) then a R450 withdrawal from my cheque account ..and both times I opted to not print the slip

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Apr 2019, 12:01
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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