1 reviews | Active since Jun 2016
FNB ARE ********!!!!
<p>ON THE 03\06\2016 MY ACCOUNT WAS DEBITED (R2000) AND MY CARD SWALLOWED BY THE MACHINE. I PROCEEDED TO CALL FNB CUTOMER CARE AND LOGGED A COMPLAINT I SPOKE TO SOME GIRL. SHE STATED IT WOULD TAKE 7 WORKING DAYS FOR MY COMPLAINT TO BE RESOLVED....7 DATS PASSED NO COMMUNICATION OR CALL FROM FNB STAFF (BAD CUSTOMER SERVICES). I CALLED IN TODAY AND ALL THEY COULD TELL ME IS SORRY YOU HAVE BEEN DE*****ED WE WILL NOT REFUND YOU! CAN YOU BELEIVE IT. I WORK HARD FOR MY MONEY AND NOW I HAVE NO MONEY TO GO TO WORK. WHAT KIND OF COMPANY ARE. JACQUE CILLIERS YOUR COMPANY ****MED MY MONEY R2000 MIGHT NOT BE ANYTHING TO YOU BUT TO ME IT IS MY LIFE AND BREAD. I MOVED BANKS THINKING YOU WERE BETTER.. I DO NOT THINK SO ANYMORE. ******** THE LOT OF YOU.</p>
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)