FNB are physically incapable of helping anyone but themselves.

I don't even know why I bothered with you. It's been 10 days. Nothing from you. After 39 mins doing the application telephonically and being approved and accepting and basically doing what I was told, I heard NOTHING from you until 7 days later when I had to contact you, only to be told I had to do everything again and send my documents. Which I did. That was Friday. Again - nothing for 3 days and now being told I have to resend my documents.

So not only does FNB not know how to use a phone to phone me,for 10 days but apparently you also don't know how to read emails - because I sent everything already. So I have taken my business elsewhere - I will not do business with people who can't do something as basic as read emails and call clients. Do not contact me again.