1 reviews | Active since Jul 2016

18 Jan 2017, 07:06

FNB are Pathetic!!!!!

<p>i Have an Fnb current account and there are about R50 000 going threw the account every Month. On the 27 th of desember i drove to Polokwane and all went well with my Garage card. On the 4 th of January some off that tollgates only went off so there wasn't enough money for all the tollgates. Fnb sent me notification so i transfered R4000 over to the account for that R100 that is short on the account. they then charged me R1550 for fees because off the R100 so i phoned them and told them i secificly asked that my account can't go into a minus. two days later they paid back half of the R1550 that i also think is unfais as i said my account must not go into overdraft. the next day they took R310 again from that money. How Pathetic is Fnb to think that i won't see what is going on in my account NO wonder everyone is changing to Capitec. So i dicided that Fnb is by far the worst bank and i will not advise anyone to move or open a acount with FNB my bank charges are over R500 every month they are Pathetic!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2017, 10:28
Official

Good day Mr. henry-pieters

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***