FNB ARE ****MERS

On the 1st of September 2025, at 00:16 I was sleeping. My bank card was with me in my wallet and I recently joined FNB and moved my salary there since I thought they were reliable. Around 00:16 the first transaction was for R35 airtime MTN and there is even a number which is not mine. The second transaction was for a R1000 1voucher. And the third transaction was made around 6 am in the morning ,R500 1voucher . I do not even know what this voucher is for and I did not approve these transactions. I know how ****mers operate and I never show or give out my card details . I called FNB on the 1st of September to log a ***** case because I wanted to know how they did this and whoever did this could see my balance because they made sure they took everything . I have been doing follow ups everyday and all I get is that I must wait for my case to be assigned to someone. I am very disappointed in FNB because they said someone would call me in 24-48 hours!! They follow up agents ? Very poor customer service and they sound very unprofessional and uninterested. It’s been 8 days and my case is still on stage 0. It took seconds for someone to approve transactions without my consent but now I was told to wait 30 days?what am I eating? Where will I get transport money ? FNB is selfish and I do not recommend people to bank with FNB at all.