1 reviews | Active since May 2017
FNB ARE ******, UNAUTHORIZED PAYMENTS GOING OFF MY ACCOUNT
I do not understand how FNB is working with SA Payment Exchange and taking unauthorized payments from their consumers accounts, this morning alone R109.00 was debited THREE times from my account, and now on my app or online i cant stop or reverse, I have to call and ask them to reverse, my airtime is even finished, so now I have to wake up with expectations that I'll be left with no money in my account. and FNB says they cant call me back HOW???? WHEN ********** ACTIVITY IS HAPPENING AT YOUR BANK.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)