Fnb are ******

I am so angry and disappointed. I sent a request to close my account on the fnb chat on 16 September 2019 when my account was at R0, and to this day the account is still open and is now overdrawn in the amount of R6795.45.

The request to close my account was sent to FNB to try avoiding this very situation because I went under debt review and to protect myself from creditors debiting my account while I was under debt review.

I have just received some funds from an unauthorized debit order which went off my account and guess what, I can't get my money back because fnb used that amount to offset the overdrawn account. I'm so ****ed I can't comprehend how a bank I trusted for so long with my money chose to disregard my request to close my account and continues to levy fees, charges and allows debit orders to go off even after I asked for clo9of the account.

I want my money fnb R2500 is a lot of money for some of us, that money is supposed to be used on my newborn baby when she arrives soon. I want my money and that account must be closed!!!