AS
Adrian S
1 reviews | Active since May 2012
24 Dec 2018, 14:09
FNB are ******
FNB debited my account on Christmas eve before my salary date and which is not in terms of my agreement with FNB. They debited all the money I had for Christmas, now my family won't be able to go anywhere or do anything for Christmas because of this useless bank of mine. What must I tell my family? I keep calling their call centre and am on hold for 30 minutes at a time with no answer. This is the worst bank I dealt with,
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Dec 2018, 15:17Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints TeamRobyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints TeamRobyn Hay*** (option one)
FNB (First National Bank)'s reply24 Dec 2018, 15:17
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints TeamRobyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints TeamRobyn Hay*** (option one)