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nomsa G

1 reviews | Active since May 2014

27 Mar 2017, 21:18

Fnb are corn artists

<p>Good day on saturday i received an sms of a debit oder from fnbufst first of all i dont bank with this bank on Monday went to capitec to dispute and i was informed its a funeral policy i didn't know or took i don't know where they took my details and why i wad debited R250 capitec mananged to reverse it and after an hour they debited again nor R500 it seems as if they going to keep on debiting my accoubt and i lost R120 from reversibg tgese transaction i was not aware of firstly i want my money R120 that was taken for these reversals and i want FNB to remove my name and my account number cause theh coasting me time and money</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2017, 08:48
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)