MM
Michael M

1 reviews | Active since May 2018

15 May 2018, 21:39

FNB are a complete ******* of a bank

I'd like to start this review off by saying that I've only ever dealt with FNB and with Capitec, so I don't know how the other banks compare, but in my experience FNB are hands down the stingiest and worst when it comes to fees that they charge for their services.

A colleague of mine recently made an international Forex transfer into my account and for various reasons I had to reject it, but FNB felt like they were entitled to R350 for NOT actually doing anything. Literally no matter what you do with them, even sending a payment confirmation email to someone, they will charge you. Emails are free! How can they justify that?

They will take absolutely any opportunity to put their hands in your pockets. I have been ****** before and quite frankly there is little difference between that and banking with FNB. Except with FNB they do it to you multiple times a day and with a big smile on their face. They are a complete ******* and if you like having money my advice is to keep it elsewhere.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 May 2018, 11:13
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Forex for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)