FNB are a BUNCH OF *******!

FNB are a bunch of ******* with zero service.

I drew money on 1 March and nothing was dispensed out of the ATM.

I submitted my claim after hard lockdown on 12 May.

After sending two claim forms and spending over 6 hours on hold over weeks of trying to get my issue resolved I get a report rejecting my claim saying that my claim falls out of a 120 day period and has expired. Firstly money doesn’t mean expire, it’s not milk. Secondly my claim on the 14 July was the second form I sent though to these useless “professionals”.

So let’s recap...

• My withdrawal was on 1 March. • I notified FNB on 1 March and was sent a form. • I submitted my claim on 12 May to *** due to hard lockdown. • I was sent another form in July by FNB which I submitted on 14 July. • On 14 August your inept investigations department sent me a form rejecting my claims saying I took longer than 120 days to claim. • My claim was submitted 73 days after the event. FNB NEED TO PAY ME MY MONEY!

I can’t believe I pay for premier banking to “have my own banker”, what a joke.

Nobody has called me and I can’t get hold of anyone more senior than the lowest level call centre person.

I’m leaving FNB as soon as I get my money they’ve ******.